How to Remove Mackeeper Fully [Fixed - http://bit.ly/qXO2zf]

dfishel's picture
Joined: 28 June 2010
Posts: 1
dfishel

I Tired the Mackeeper demo and Would like to remove it from my computer.

I can't find this anywhere.

a detailed how-to would be much appreciated.

Thank you

Anonymous

found it.. was helper.app in /home/library

seriously, you should buildin an uninstaller for your app.

olya

Thank you for your reports! As you know, there is no Uninstaller on Mac except for MacKeeper's Wise Uninstaller. We are going to add uninstall possibility for MacKeeper in the nearest future! But now when you try to completely uninstall Mackeeper by moving it to the Trash, all the processes started with MacKeeper are still working. That's why you keep on receiving all these alerts and cannot delete it. You just have to restart your Mac and then empty the Trash! Everything should turn out well!

kuyanatan

In the meantime, you can use AppCleaner: http://www.freemacsoft.net/AppCleaner/. It'll work until MacKeeper uninstall is implemented.

Yes, I have a lame signature.

Sbangs

Hello why not try out the demo of clean my mac for this purpose it will do this.

Sbangs

I love apple but its a crazy thing they have no uninstall which seems the most basic thing. I know their answer is that dragging to the trash is all it needs but I guess they have never tried to uninstall logic pro owch!

yoda

Yes, sbangs, its hard to work without uninstaller. That's why we working on our own uninstaller to simply remove MacKeeper if its needed.

Sbangs

yoda wrote:
Yes, sbangs, its hard to work without uninstaller. That's why we working on our own uninstaller to simply remove MacKeeper if its needed.

Great thanks for the info Smile

ksu

You are always welcome Smile though hope you will never have a desire to remove MacKeeper Wink

Sana

uran

Ok, glad to know you solved the problem. Also glad to inform, that from next version MK will propose to do full uninstall, when you move it to trash.

Anonymous

That does not solve the problem for me. As soon as reboot, I get a slightly different message filling up my logs.
I am no longer considering purchasing this product.

Sbangs

Anonymous wrote:
That does not solve the problem for me. As soon as reboot, I get a slightly different message filling up my logs.
I am no longer considering purchasing this product.

What do you get now out of curiosity?

ksu

Would you be so kind to provide us with the more detailed info about the problem you had ? maybe with a screenshot of what you got after Mac's rebooting so that we can find out what went wrong.... apply to support@zeobit.com and thank you in advance Smile

Sana

funman95

I just did it you open activity monitor in utilities and quit helper the in the search box type mac and the mac keeper is easy to find click Smile Smile quit type the administrator's password continue use app cleane or whatever you use delete, or move all the files EMPTY TRASH MACKEEPER IS NOW GONE Completly of your hard drive

ksu

Hi everyone!!!
Such logs appear when MacKeeper is removed incorrectly - so, to do it right, please follow these instructions:

1. Quit MacKeeper application.
2. Find MacKeeper.app in Finder.
3. Drag and drop it to Trash. (Black Pop-up alert is appear in right upper corner)
4. In alert with proposition to remove MacKeeper completely click OK.
the end

Please note that you should remove MacKeeper login from Keychain Access by you self.
Hope this will help you to remove MacKeeper without any problem.

Sana

Anonymous

It works!!!!

gbdesigninc

Okay guys, I got the answer for "How to Uninstall MacKeeper properly." I too wanted to remove this app. I found the Antivirus app "calls home" way too often and it never would quit? At first I tried to drop in trash and empty, but since its constantly running I knew it wouldn't die easily. It asks you if you still want to delete it because theres still other things running. Basicly it uses a bunch of plugins. If you haven't deleted it yet continue below. If you already tried to delete like me, the app will have a broken icon, continue--your fine.

Heres how to delete it properly:

1. "Get Info" on MacKeeper Application. (see attached image below)

2. Next, Check the - or Subtract button for ALL the Plugins. These are what's keeping the app running!
A warning will mention the app won't run anymore. Say ok and it will send the plugin to the Trash--but don't delete yet.

3. After you put all 7 plugins in the Trash, the MacKeeper icon should disappear from the Menu bar as it can't run without the plugins.
*Ironically theres a uninstaller plugin that isn't being used?

4. Trash any other MacKeeper files if you haven't already.
NOW EMPTY the Trash.
There should be no Antivirus or MacHelper app running in the Activity Monitor. Your Welcome! Smile

Shouldn't I get a FREE MacKeeper when they fix this thing? Wink
I'd be curious to try out all the features, but I'm not ready to buy it.

Sbangs

I dont get what the trouble is here guys other people have been able to delete without issue. Its better to just contact customer care here if your stuck.
Also all these posts look like they are written by the same person (I may be wrong of course)

Anonymous

I installed the latest MacKeeper app then dragged it to the trash, click one answer,that will then activate the uninstall window, click that. When you empty the trash you have to hold down the option key first to get it to empty. That option key feature has been on all Macintosh systems since system 7.
Retired Macintosh Tech.
Jerry

little

$40 bucks a year ? No way.

ksu

Little, what about 40 $ for a lifetime??? Smile

Sana

wilcoflooringbc

Well, I connected live with them, and they told me to drag mackeeper to the trash, then restart my computer, and immediately delete trash, and sure enough, it totally worked..no joke, my computer is restored!!!!! YAY, no more slow, no more force quit surfing the web.....

Try it, its as simple as it sounds !

C Laughing out loud

ksu

Guys, this problem is already solved - MacKeeper has its own uninstaller, that completely removes the app from the computer, so in case you need it, here are the detailed instructions:
http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.html

Sana

martsssssss

I tried uninstalling my Mackeeper following the steps in the link above. I got stuck on step 5-6. Apparently, after I selected one of the choices and even typed in a comment, the button "Uninstall MacKeeper" remained 'un-clickable'. There was no way to move forward so I had to shut down my Mac and empty my trash. MacKeeper is still running as evidenced by my console.

ksu

please contact our support representative - use life chat or email us to support@zeobit.com and we will try our best to figure out what went wrong and fix it.

Sana

kennethrsloan

I contacted live chat - no help.

I called the 1-888 number - on hold for 15 minutes then they hung up

I e-mailed support - no response yet.

I have removed everything that SpotLight can find with "MacKeeper".

I am getting (every 10 seconds) a Console message of the form:

7/20/12 14:25:01 com.apple.launchd.peruser.501[134] (com.zeobit.MacKeeper.Helper[940]) posix_spawn("/Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper", ...): No such file or directory
7/20/12 14:25:01 com.apple.launchd.peruser.501[134]
(com.zeobit.MacKeeper.Helper[940]) Exited with exit code: 1
7/20/12 14:25:01 com.apple.launchd.peruser.501[134] (com.zeobit.MacKeeper.Helper) Throttling respawn: Will start in 10 seconds

How do I get it to stop...please?

ksu

Hi, please check your email as all the instructions were sent there. Sorry for the delay, we are working hard on extending our support team in order to provide you with flashy support service.

Sana

rechard.banva

It's not expansive and awesome in working..!

nadeika

Hi, Curitibaconnect! Could you please specify what exactly is not working in MacKeeper? Please contact technical support via live chat to get immediate assistance.

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